Explore DoorDash Integrations
POS and middleware partners integrate with DoorDash to power order flow and operations. Integration performance varies across providers and can affect how reliably your business runs.
Check how your current integration is performing
Compare partners based on performance and features
Explore integrations that best support how your business operates
How does your POS work with DoorDash?
Select your current partner to view performance insights across order flow, menu syncing and operational features, so you can better understand how your integration supports your business.
If your POS integration isn’t listed, it may not meet DoorDash integration requirements. Contact our support team to confirm compatibility.
What “Preferred” Means
Reliable order handling
Orders transmit to your POS consistently with minimal errors or delays, helping ensure they’re accepted and prepared on time.
Fewer avoidable cancellations
Menu items, pricing, and availability stay aligned across systems, helping reduce cancellations caused by out-of-sync data and increase sales.
Less manual work for staff
Order details, store settings, and workflows like ads and promo reconciliations are kept in sync automatically, reducing the need for manual input.
More consistent day-to-day operations
Clear, reliable order data helps your team operate with fewer disruptions and less troubleshooting.
Compare integration partners
Evaluate partners side-by-side, based on performance and supported features to find the setup that best supports your operations.
Do More With DoorDash
Many of our integrations support additional DoorDash products like Online Ordering, so your setup works across Marketplace and owned channels. Discover which integrations are compatible with our comparison tool.
Make the Most Out of Your Integration
Explore resources to help you get more out of your integration and improve day-to-day operations.
POS Integration Overview
We want to help ensure managing your restaurant is as smooth as it can be. One of the ways we do that is by integrating with your POS (point-of-sale) system.
Understanding the DoorDash Preferred Integrations Program
Learn about the DoorDash Preferred Integrations Program (DPIP), which tracks POS and middleware providers' integration health in real-time.
How to Know if Your POS Integration Is Working for You
If you’re unsure whether your integration is pulling its weight, here’s how you can evaluate its performance and what to look for if you’re considering an upgrade.
FAQs on DoorDash integrations
DPIP helps you understand which POS and middleware integrations meet DoorDash’s reliability standards.
Integrations that meet these standards are marked as Preferred, so you can compare options and choose a provider that’s built to support a more reliable operating experience.
All integrations on DoorDash are expected to meet baseline reliability standards focused on reducing cancellations and keeping store data aligned across systems.
To meet these standards, providers must maintain:
Below 1% merchant cancellation rate
Below 1% POS proactive cancellation rate
Preferred status means an integration meets DoorDash’s reliability standards and supports the high-quality features required for Preferred designation.
These features include:
Self-serve onboarding
Self-serve activation
Real-time menu syncing
Real-time item availability updates
Order ready signals
Integrated promotions
Detailed order error reporting
Real-time item 86ing
Together, these standards and features help reduce avoidable cancellations, keep store data aligned across systems, and support more reliable day-to-day operations.
Preferred integrations are highlighted so you can more easily compare and evaluate providers.
If a provider falls below DoorDash’s reliability standards, they may be marked at risk.
If performance doesn’t improve, they may lose Preferred status and may no longer be able to onboard new merchants.
If this happens, you can continue using your current setup, or explore other Preferred integrations.
Standards may be updated over time as we continue to improve integration reliability.
If changes are made, they are reflected in how integrations are evaluated and displayed.
Yes. Some integration partners support both Marketplace and DoorDash Online Ordering. Use the comparison tool to explore supported features and compare providers.