New Customers
Learn best practices for acquiring new customers
How to Use DoorDash Ads and Promotions
DoorDash Ads and Promotions help you increase visibility and drive orders in the DoorDash app and through Online Ordering. This guide explains how to create campaigns, track performance, understand attribution, and manage your marketing spend in the Merchant Portal.
How Do DoorDash Ads and Promotions Work in the Merchant Portal?
DoorDash Ads and Promotions are paid marketing tools you can manage in the Merchant Portal. Ads increase your store's visibility in search and browse results, while Promotions offer discounts or deals to customers. This article explains the available campaign types, how pricing works, and how to set up and manage campaigns.
How Do I Enable DashPass for My Store?
DashPass is a DoorDash customer membership program. If your store is enrolled in an eligible partnership package, DashPass can be enabled automatically or added through the Merchant Portal. This article explains what DashPass is and how to enable it for your store.
Activate Online Ordering on Your Website
Online Ordering lets you accept commission-free* pickup and delivery orders directly from your website and other owned channels. Here’s how to activate Online Ordering, publish your ordering link on your website, Google, and Yelp, and ensure customers can easily find and place orders through your business's online profiles.
How Merchants Can Review Customer Analytics
Customer analytics help restaurants understand who their guests are, what they order, and when they're most likely to buy. Merchants use customer insights to make informed decisions about menus, promotions, and performance.
How to Attract New Customers with DoorDash
Get noticed by new customers and drive more orders with in-app ads and promotions.