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Grow sales on your own channels with the DoorDash Commerce Platform

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<p>The potential earnings range displayed is an estimate. DoorDash makes no guarantees as to the sales your business may earn by using our platform.</p><p>To estimate potential incremental sales on the DoorDash platform, we review past sales data from a subset of businesses in your area using DoorDash. We extrapolate that data to provide an estimated range of annual average earnings on the platform. We choose similar store listings based on the information you share about your business, including business address and the type of business (e.g. restaurant, convenience, flowers, etc.). This includes stores that run promotions on DoorDash. If you do not input a business address, we select similar stores based on the location indicated by your IP address. Based on data availability, we may adjust the size of the area for which you are seeing earnings estimates. For any given earnings estimate result, the general geographic location of the stores that were used as inputs for that particular estimate is shown.</p><p>Your actual sales on the platform may be impacted by a range of factors including local customer demand, pricing, and store availability.</p>

Disclaimer

merchant referral program terms and conditions

If you'd like to request an integration, click “Request partner” below

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<p>With Online Ordering, orders placed through your own channels (website, native apps, social media, Google page) show up on your POS.</p><p>POS and Aggregator / Middlewares that support these features offer more streamlined Online Ordering integrations:</p>

Channel based menus & pricing

Channel based order tags

Staff tips

What is DoorDash Online Ordering?

Live menu sync

Order ready signal

Real-time 86ing

Self-guided store setup

Self-serve integration activation

What features are required for Preferred Integration status?

<h3>Qualifications to be referred are:</h3><ul><li>A small business restaurant (75 stores or fewer) located in the US or Canada, excluding Puerto Rico</li><li>Physical location that is publicly accessible to customers (e.g. brick and mortar store, food truck)</li><li>New to DoorDash Marketplace</li><li>Multiple store locations of the same business will be treated as a single Referred Merchant</li></ul><h3>Qualifications for referring merchants to receive their bonus are:</h3><ul><li>Referred restaurant is active on DoorDash Marketplace within 45 days since their referral</li><li>Referred restaurant has 15 customer delivery orders within 60 days of activating on DoorDash Marketplace</li><li>Referring restaurant must be active on DoorDash Marketplace</li><li>Referring restaurant must have 15 customer delivery orders within 60 days of activating on DoorDash Marketplace</li></ul>

Discover local, on-demand delivery or pickup from restaurants, grocery, convenience stores, and more.

I'm a Customer...

Our signup process takes just a few minutes, and most Dashers can start earning within days.

I want to Dash...

Grow your business and reach new customers on the DoorDash App or on your website by partnering with us.

I'm a Merchant...

Learn essential Merchant Portal features to help increase sales and overall success on DoorDash

[Ninetailed] Mobile Device

NT - Paid Search & Campaign ID = 22387350661 or 22387350661 (BOF)

Mx - Alcohol Visitors

Mx - Sponsored Listings Visitors

Mx - Promotions Visitors 

Mx - Returning Marketplace Users

Ninetailed - EN US Only

Ninetailed - Returning Users

Traffic includes: 
utm_source=Google&utm_medium=Paid_Display
utm_source=Google&utm_medium=Paid_Search
utm_source=Bing&utm_medium=Paid_Search

NT - Paid Search & Display Traffic (BOF)

Ninetailed - US Only (New)

Ninetailed - US Only

Catering Traffic

Ninetailed - EN Only

Ninetailed Audience - Cx Reach - David Cohen

Ninetailed - Mx - Profitability - Brett Geigher 

Ninetailed - Mx - Cx Reach - Nicole Bean

Ninetailed - Mx - Profitability - Angela Wright

Includes users who visited landing pages with clean URLs (ie: URLs without query parameters).
This typically filters for traffic from non-paid sources, such as organic search, direct visits, or untagged referrals, and excludes most paid media, tracked email, or campaign links that use UTM parameters.

Ninetailed - Non-paid Traffic [Testing]

Ninetailed - UTM Parameter

Ninetailed - Content ID

Ninetailed - Desktop Only

Ninetailed - Event based

Ads - Ninetailed Experiment - Landing Page - Test #2

A/B TEST #1: HERO TEST - COMPLIANCE VS. ROI
Variant A: Compliance / Trust-Forward Hero
Variant B: ROI/Reach


Mx Alcohol Landing Page - Ninetailed Experiment #1

Variant with new headline + imagery will result in improved conversions. 

Mx - Ninetailed - Alcohol Hero Test

Hypothesis: If we increase the emphasis of ‘delivery’ on the Hero component by changing 1) the background color to white and bold ‘alcohol delivery’ and 2) the featured image to showcase a DD hotbag, then we expect to see an increase in conversions by reducing the time for a Mx user to understand what value DoorDash can offer.

Mx - Ninetailed - Alcohol Paid LP Test [Inactive]

Mx Alcohol Landing Page - Ninetailed Experiment #2

Mx - Ninetailed - Flowers Test #1

Mx - NINETAILED - Flower Shop Landing Page Test #2 A/B (Product-Focused VS. Outcomes-Focused Messaging) 

Mx - NINETAILED - Flower Shop Landing Page Test #1 A/B (Aspirational VS. Practical Framing)

Mx - Ninetailed - DCP Form - Header Copy Test

[NT-5] DDfb Ninetailed testing

Corp - LCSP - NT - Cheeseburger Index

[Ninetailed] Corp - Local Commerce Report - Plotly

test

Mx Ninetailed - Test 1B

Mx Flower 1 Test

Mx (US/CA/AU/NZ) - Flower Shop - NV TEST #1 - Variant B: Aspirational/Lifestyle

We think by focusing on the pricing plan module and adding it top of fold, we will increase conversion.

Mx - Ninetailed - Marketplace Pricing v Content Test

DDfB - Ninetailed Catering - Order now/Concierge form Test

DDfB Pharma CTA: Connect Now vs Connect with Sales

Dx - Ninetailed - Getting Started Hero Banner Test

We’re updating the site photography to the new branding and will be testing the new image versus the outdated image with the business link. Test end date: Jan 8

Mx - Ninetailed - New Image Homepage Hero Test

Hypothesis: If we replace current homepage copy with concise, benefit-forward messaging and value proof points consistent with the ad assets, then we will increase lead form submissions from merchants because the new positioning will better align with their expectations. 


Brief: https://docs.google.com/document/d/1idJE_EGsJwgSjr0o9LpM3phFoPEpK0mV8WeX0YSJwtA/edit?tab=t.0

Mx - Ninetailed - Paid Traffic - Homepage Hero Copy Test V2

Mx - Homepage - Content Retargeting - Promotions

Mx - Homepage - Content Retargeting - Alcohol

Mx - Homepage - Content Retargeting - Sponsored Listings

Mx - Ninetailed - Homepage Hero Returning Users - Recommended Product

When users return to the Marketplace Landing page, they see a "Welcome Back" Message in the Hero

Mx - Ninetailed Personalization - Marketplace Returning users

For returning users, show a "welcome back" message in the hero for Homepage

Mx - Ninetailed Personalization - Homepage Returning Users

Mx - Ninetailed - Homepage Hero Returning Users Messaging

For returning users, show a "welcome back" message

Mx - MP Page - Returning Users

Mx - Ninetailed Experience - Cx Reach - David Cohen

More benefit-driven, Dasher-first language (highlighting earnings, variety, and flexibility) will increase engagement and conversion versus generic product naming. https://docs.google.com/document/d/17IbgVyIBWxOQrlPFMwRRjaDz579xRI4KZXQQ7F3Y4qs/edit?usp=sharing

Dx - Ninetailed - Shop & Deliver Homepage Hero Test

Hypothesis: If we replace current homepage copy with concise, benefit-forward messaging and value proof points similar to those used by UberEats and ChowNow, then we will increase lead form submissions from merchants because the new positioning will better align with their priorities and decision-making criteria.


Brief: https://docs.google.com/document/d/1idJE_EGsJwgSjr0o9LpM3phFoPEpK0mV8WeX0YSJwtA/edit?tab=t.0

Mx - Ninetailed - Homepage Hero Copy Test

The purpose of this test is to ramp up the new signup flow. 

Dx - Ninetailed - Login V3 Ramp Up

Shortening the page will improve lead form submissions. 

Mx - Ninetailed - Online Ordering - Shorter Page

Mx - Ninetailed - Homepage Image Test

Mx - Ninetailed - DCP - Video

[NT-4] DDfB Ninetailed Prod Testing

[NT-2] Dx Production Testing

If we replace the form on Commerce Platform page with a video, conversion will stay flat. 
https://app.amplitude.com/analytics/doordash/chart/xj3wwwpg?source=copy+url

Mx - Ninetailed - DCP Hero

Mx - Ninetailed - DCP Form Test - Shortened Version

A/B test restaurants page hero embedded or not

Mx - Restaurants Page Test Allie

Test (Mx) - Ninetailed - Conference 

Mx - Ninetailed Experience - Cx Reach - Nicole Bean

Mx - Ninetailed Experience - Profitability - Angela

Mx - Ninetailed Experience - Profitability - Brett

Will having hero / not having hero drive better performance? 

Mx - Restaurants - Hero Test - Susan

Adding social proof into the hero of the Online Ordering page will increase conversion rate. 

Mx - Ninetailed - Online Ordering Social Proof

Testing headline + form on page  vs. headline + form behind button + photo. If including the photo doesn't hurt conversion we'd like to go that route

Mx - Ninetailed - Online Ordering Hero with Form Embedded

DDfB CTA Button Connect Now vs Connect with Sales

Moving up the value prop of the gift card for admins will increase our CVR

Employee Appreciation Day Hero Test

Problem: With a decline in conversion rate on dasher.doordash.com over the last 60 days, we’d like to see if testing new hero module copy increases conversion. 
Solution: A/B test headline and subhead copy as well as refreshed imagery on the US homepage to see if conversion rate increases. 
Brief: https://docs.google.com/document/d/1T2XNAt41FNJfhjwqxoIKD9z-uAcLfyIOzQPAVQ2LhAc/edit?usp=sharing

Dx - Ninetailed - Homepage Hero Test

[NT-3] Mx Ninetailed Prod Testing

By tailoring the 'Main Street Summit: Los Angeles' section's language and call-to-action to emphasize local engagement, community support, and innovative solutions for small-to-medium businesses in the tech space, we can increase engagement among the 'Ninetailed - EN US Only' audience. This personalization will highlight DoorDash's commitment to fostering community connections and supporting local commerce, which is likely to resonate with the audience's values and interests.

Community-Focused Personalization

Mx - Ninetailed - Homepage Hero Test

Mx - Ninetailed - Alcohol Paid Media LP Test

Learn how to add new modifiers to your menu using the Menu Editor in the Merchant Portal and on your phone app.

DoorDash Merchant Portal - Modifiers

Global

How to Add Modifiers to Your Menu in the Merchant Portal

Everything you need to know about DoorDash merchant login, such as accessing your account, finding your password, adding new users, and more.

Merchant Portal - Logging In

How to Log In to the Merchant Portal

Learn how POS integrations from DoorDash Preferred Integration partners can help reduce manual work, minimize errors, and save time.

Mx - Simplify Delivery Orders with Integrations - Header

United States

5 Ways to Simplify Your Restaurant’s Delivery Orders with DoorDash POS Integrations

Learn how to add your logo, DoorDash photos, and other ways to show photos of food and increase sales.

Mx - Photos - Header

How to Add Photos to Your DoorDash Menu

Everything you need to know about staff tips on DoorDash.


 Mx - How Staff Tips Work on DoorDash

United States & Canada

How Staff Tips Work on DoorDash

Learn how to view transactions, payouts, and monthly statements in the Merchant Portal, and calculate your restaurant’s net earnings.

Mx - Payouts - Header

How to Understand Your DoorDash Payout and Monthly Statement 

In this online guide, learn how to navigate the Merchant Portal to track your business performance, get actionable insights, and make adjustments directly on the platform.

Mx - How to Navigate the Merchant Portal - Header

How to Navigate the Merchant Portal

Learn about DoorDash's tech tools, including the Merchant Portal, DoorDash Tablet, Business Manager app, and POS Integrations.

Mx - Learning Center - Tech Tools - Header

United States, Canada & Australia

How to Operate and Manage Your Store on DoorDash

Getting a DoorDash Merchant tablet is easier than ever.

Mx - Access Tablet - Header

How to Access Your DoorDash Tablet

Learn about DoorDash pricing for restaurants, what pickup and delivery commission and fees cover, and how they help bring value to your business.

Mx - Commissions and Fees - Header

DoorDash Commission and Fees, Explained

Make sure the tax rates are accurate for your menu items.

Mx - Menu Tax - Header

How to Update the Tax Rates of Your Menu Items and Store

Keep your payments flowing by verifying your business details.

LC-hero-1208x1080-v85.02-Stripe-Bank-KYC

How to Update Your Business Information to Prevent Payment Delays

Everything you need to know about DoorDash financials.

DoorDash Merchant Portal Financials

Understanding Your DoorDash Financials

Details on the tax invoice that DoorDash issues to you.

Mx - How to Understand Your Tax Invoice - Header

How to Understand Your Tax Invoice

Choosing the right order protocol for your business could help increase efficiency. 

LC-hero-1208x1080-v52.01-Switch-Order-Protocol

How to Switch Your Order Protocol on DoorDash

Understanding how Marketplace Facilitators play a role in filing your taxes.


LC-hero-1208x1080-v61.02-Facilitators

Canada Merchant Marketplace Facilitator FAQ

LC-hero-1208x1080-v55.01.01 taxes

How to Update My Restaurant’s Tax Information

Understanding how Marketplace Facilitators play a role in filing your taxes.

United States, Australia & New Zealand

US Merchant Marketplace Facilitator FAQ

You can earn $1000* and give $500 by referring an eligible restaurant to DoorDash—here’s what to know and how to do it.

Mx Learning Center - Merchant Referral Program

Earn Rewards by Referring New Merchants to DoorDash

Learn why you received an error charge, where to find these charges in the Merchant Portal, and how to dispute a charge.

Learn how to get a DoorDash Merchant refund.

DoorDash Merchant Refund

Understanding Error Charges and Disputes

Learn how to sign up for DoorDash, set up your store, and begin taking orders in no time.

Get Started on DoorDash

How to Sign Up for DoorDash as a Merchant

By following these simple steps, you can ensure your customers have access to key information about your restaurant that will encourage them to order from your store time, and time again.

Marketplace

Commerce Platform

Integrations

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