Most restaurants are leaving orders on the table — small issues in a menu, photos, availability, or pricing that are easy to miss but easy to fix. Your DoorDash Assistant changes that. It identifies what’s impacting your store and takes care of it for you, automatically, so you can focus on running your business.
What your Assistant does for you
Spots what needs attention: From a missing photo to an item that’s out of stock, your Assistant flags the issues quietly costing you orders — and shows you the fix right beside them.
Makes the change for you: With your permission, your Assistant completes the update directly, adjusting a price, fixing availability, drafting a reply to a review, so you’re not the one digging through menus and settings.
Works in one place: No switching tools, no support tickets. Most certainly, if you can do it in the Merchant Portal, your Assistant can help you do it — faster.
How does your Assistant work
Instead of searching through help articles or contacting Merchant Support, you can ask your Assistant directly — “update my menu prices,” “why are my cancellations up,” “add a new item” — and get an answer or an action back. Watch it in action:
Ask, or let it flag. Tell your Assistant what you need, or let it surface an issue it spots in your store.
Confirm the action. Your Assistant proposes the change and, with your go-ahead, makes it — right in the portal.
See the result. The update is done, and small improvements like these add up over time, with less work from you.
You’re always in control. Nothing changes without your say-so, and you can make any update yourself at any time.
What your Assistant can help with
If you can do it in the Merchant Portal, your Assistant can help. A few of the things merchants reach for most:
Your menu
Add new items, update prices, and fix availability — just say what changed and your Assistant makes the update.
Your reviews
Draft and send replies to customer reviews, so feedback never sits unanswered.
Your performance
See your top-selling items, spot what’s trending, and catch the issues affecting your orders.
Your team
Add users and set the right roles and permissions, without hunting through settings.
Your time
Handles routine updates in the background, so you spend less time managing the store and more time running it.
Get to Most Loved faster, with your Assistant
Many of these updates feed something bigger: your progress along the Road to Most Loved, the path toward DoorDash’s highest merchant recognition. Merchant Status shows you exactly where your store stands and what’s affecting it; your Assistant turns that read into action and makes the improvements that move you forward.
You stay in control
You decide — You keep full control over your store and every decision. Your Assistant acts on your behalf; it doesn’t take that away from you.
Nothing to learn — Your existing tools and workflows stay exactly where they are. You can still make any update manually.
Always optional — Your Assistant only acts with your go-ahead, and you can step in to handle anything yourself, anytime.
