Tablet
Explore everything you need to know to master your DoorDash Tablet.
How to Manage Your Store on Your DoorDash Tablet
You can use your DoorDash Tablet to manage daily store operations in real time — like adjusting store hours, updating kitchen status, managing menus, and handling orders. This guide walks through the most common tablet tasks step by step, so you can make quick updates without leaving your store.
How Do I Communicate With Dashers as a Merchant?
You can communicate with Dashers by setting clear pickup instructions, monitoring arrival alerts, and leaving feedback in the Merchant Portal or on your DoorDash Tablet. This article walks you through each task step by step, so you can help orders move smoothly — from pickup to delivery.
Adjusting Existing Orders in the DoorDash Tablet
You can adjust active and scheduled orders directly from your DoorDash Tablet. This includes updating pickup times, contacting customers or Dashers, managing out-of-stock items, issuing refunds or replacements, and contacting Support — all from the Live Orders screen.
How Do I Get My Store Ready to Go Live on DoorDash?
To go live successfully on DoorDash, make sure your store details, menu, hours, and tablet are fully set up in the Merchant Portal. Completing these essentials helps customers find your store, understand your menu, and place orders without delays.
Why Is DoorDash Delivery Unavailable for My Store?
DoorDash delivery may be unavailable if your store is paused, temporarily deactivated, outside of set business hours, or experiencing operational issues like cancellations or long wait times. These issues are tracked as downtime, which you can review and reduce directly in the Merchant Portal to restore availability and keep accepting orders.
5 Ways to Simplify Your Restaurant’s Delivery Orders with DoorDash POS Integrations
Learn how POS integrations from DoorDash Preferred Integration partners can help reduce manual work, minimize errors, and save time.