Welcome to DoorDash merchant onboarding

This video series will walk you through setting up and optimizing your business on DoorDash.

Learn how to get started on DoorDash

Merchant Onboarding Guide
Welcome to DoorDash! This video provides a comprehensive onboarding guide to walk you through the setup process and get your store ready to go live. You'll learn how to create your account, select the plan that works best for your business, and start to familiarize yourself with the Merchant Portal.
Watch now
Menu Set Up Guide
Every successful restaurant starts with a great menu. In this video, we'll guide you through setting up and how to optimize your DoorDash menu to attract more customers and increase your sales.
Watch now
Payments and Payouts
Understanding your payouts is key to managing your finances and running a successful business.
You'll learn how to set up and manage payments directly through the Merchant Portal.
Watch now
Point of Sales and Integrations
Streamline your operations and increase efficiency by connecting your Point of Sale (POS) system directly to DoorDash. Integrating your POS allows you to manage all of your orders in one place.
You'll learn how to set up your POS and choose integrations from our list of Integration Partners that best suit the needs of your business.
Watch now
DoorDash Tablet Setup
So you received your DoorDash tablet, now what? This video will walk you through the simple steps to set it up and start managing orders efficiently.
You'll learn how to manage orders and store status, navigate the settings and practice before going live with test orders.
Watch now
Training Your Staff
A well-trained team is essential for a smooth and efficient restaurant operation. This video provides a comprehensive guide to training your staff on DoorDash's tools and best practices.
You'll learn how to manage users, keep operations running smoothly, and monitor your operations.
Watch now
DoorDash Commerce Platform
Looking to grow your business and drive more sales on your own channels? Introducing the DoorDash Commerce Platform. This suite of tools is designed to help you attract new customers, build your brand online, and increase sales with a custom branded website, cross-channel loyalty program, customizable mobile app and more.
Watch now

How to Navigate the Merchant Portal
The Merchant Portal is where you manage your DoorDash business — from tracking orders and payouts to updating menus, hours, and settings. This guide walks through each main section so you can quickly find what you need and take action.
Mar 25, 2026
16 min read
Read more
How to update account settings in the Merchant Portal
Your account settings in the Merchant Portal allow managers and admins to update store-level information such as your store name, address, contact details, pickup instructions, and email preferences. You can also review commission rates, tax rates, and payout settings in one place. Viewing and editing permissions depend on a user’s defined role in the Merchant Portal.
Sep 9, 2024
5 min read
Read more
How to Access Your DoorDash Tablet
You can access and start using your DoorDash Tablet as soon as it arrives. Turn the tablet on, connect to Wi‑Fi, and sign in to DoorDash Order Manager to accept orders, track Dashers, and manage your store. This guide walks through receiving your tablet, powering it on, signing in, and resetting your password if needed.
Oct 30, 2025
5 min read
Read more
What Is a Restaurant POS System, and How Does It Work?
Running a restaurant in 2026 means managing three channels at once: in-person diners, direct online orders through your own website, and third-party delivery through platforms like DoorDash Marketplace. Your point-of-sale (POS) system is the central tool that ties it all together. A modern restaurant POS is no longer just a cash register; it is a full operations hub that manages the entire lifecycle of an order—no matter where that order comes from.
May 18, 2026
15 min read
Read more
Activate Online Ordering on Your Website
Online Ordering lets you accept commission-free* pickup and delivery orders directly from your website and other owned channels. Here’s how to activate Online Ordering, publish your ordering link on your website, Google, and Yelp, and ensure customers can easily find and place orders through your business's online profiles.
Mar 23, 2026
2 min read
Read more
How to Understand Your DoorDash Payout and Monthly Statement
Learn how to view transactions, payouts, and monthly statements in the Merchant Portal, and calculate your restaurant’s net earnings.
Dec 8, 2025
12 min read
Read more
Connecting Your Instagram Account to the DoorDash Merchant Portal
Merchants can connect their Instagram account to the DoorDash Merchant Portal to add Instagram photos to their menu. This helps fill photo gaps and improve how your store appears to customers — without requiring manual photo uploads.
Dec 11, 2025
8 min read
Read more