Customer Relations
Discover tutorials and strategies for how to view your customer communications in the Merchant Portal and improve your customer relations.

5 Tips to Reduce Staffing Strain During Your Busiest Times
With the busiest days for delivery right around the corner, now’s the time to prepare.
Dec 11, 2025
4 min read

Dec 8, 2025
3 min read

How Can Restaurants Improve the Food Delivery Customer Experience?
Learn ten tips to improve how customers experience your restaurant’s food delivery service, whether they’re new or returning.
Nov 21, 2025
10 min read

How to Manage DoorDash Customer Reviews on the Merchant Portal
Everything you need to know about how the Customer Reviews tab works – from rating trends to viewing feedback.
Jun 2, 2024
5 min read

Viewing your Canceled Orders on DoorDash
Learn why orders are canceled and how to submit any DoorDash disputes.
May 3, 2024
5 min read

What is DoorDash Customer Support Solutions?
A dedicated customer support line staffed with highly-trained agents.
Sep 30, 2023
4 min read