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The potential earnings range displayed is an estimate. DoorDash makes no guarantees as to the sales your business may earn by using our platform.To estimate potential incremental sales on the DoorDash platform, we review past sales data from a subset of businesses in your area using DoorDash. We extrapolate that data to provide an estimated range of annual average earnings on the platform. We choose similar store listings based on the information you share about your business, including business address and the type of business (e.g. restaurant, convenience, flowers, etc.). This includes stores that run promotions on DoorDash. If you do not input a business address, we select similar stores based on the location indicated by your IP address. Based on data availability, we may adjust the size of the area for which you are seeing earnings estimates. For any given earnings estimate result, the general geographic location of the stores that were used as inputs for that particular estimate is shown.Your actual sales on the platform may be impacted by a range of factors including local customer demand, pricing, and store availability.

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Discover tutorials and strategies for how to view your customer communications in the Merchant Portal and improve your customer relations. 

Ninetailed - EN US Only

Ninetailed - UTM Parameter

Ninetailed - Content ID

Ninetailed - Desktop Only

Ninetailed - Event based

Hypothesis: If we increase the emphasis of ‘delivery’ on the Hero component by changing 1) the background color to white and bold ‘alcohol delivery’ and 2) the featured image to showcase a DD hotbag, then we expect to see an increase in conversions by reducing the time for a Mx user to understand what value DoorDash can offer.

Mx - Ninetailed - Alcohol Paid LP Test

[NT-3] Mx Ninetailed Prod Testing

Moving up the value prop of the gift card for admins will increase our CVR

Employee Appreciation Day Hero Test

Problem: With a decline in conversion rate on dasher.doordash.com over the last 60 days, we’d like to see if testing new hero module copy increases conversion. 
Solution: A/B test headline and subhead copy as well as refreshed imagery on the US homepage to see if conversion rate increases. 
Brief: https://docs.google.com/document/d/1T2XNAt41FNJfhjwqxoIKD9z-uAcLfyIOzQPAVQ2LhAc/edit?usp=sharing

Dx - Ninetailed - Homepage Hero Test

Mx - Ninetailed - Homepage Hero Test

Mx - Ninetailed - Alcohol Paid Media LP Test

Dx - Ninetailed - Getting Started Hero Banner Test

[NT-2] Dx Production Testing

[NT-5] DDfb Ninetailed testing

[NT-4] DDfB Ninetailed Prod Testing

Everything you need to know about staff tips on DoorDash.


LC-hero-1208x1080-v70.02.01-staff-tips

United States & Canada

How Staff Tips Work on DoorDash

In this step-by-step guide, we share strategies for improving customer experience — both for your existing customers and new ones.

How to improve your customer experience on DoorDash

Global

How To Improve the Food Delivery Customer Experience

Learn why orders are canceled and how to submit any DoorDash disputes.

LC-hero-1208x1080-v49.10.01-Canceled-Orders

Viewing your Canceled Orders on DoorDash

With the busiest days for delivery right around the corner, now’s the time to prepare.

Customer Relations

How Staff Tips Work on DoorDash

How To Improve the Food Delivery Customer Experience

Viewing your Canceled Orders on DoorDash

5 Tips to Minimize the Impact of Staffing Shortages During the Busy Holiday Season

What is DoorDash Customer Support Solutions?