How do I access the Inventory Manager?
Log in to the DoorDash Merchant Portal
Select Inventory Manager from the left navigation
Note: Stores with a POS integration can't use the Inventory Manager. Inventory and pricing are automatically synced daily from your POS system.
How can I add an existing SKU?
Log in to the DoorDash Merchant Portal
Navigate to Inventory Manager
Search for the SKU(s) you want to add, make your selections and click Add to Inventory.
If you can't find a SKU, it may not exist in your universal catalog yet. You can add this SKU from the search page by following these instructions:
Click on Add New Item
Fill out the information requested and click Submit
How can I add a new SKU?
Log in to the DoorDash Merchant Portal
Navigate to Inventory Manager
Click the Add Item button
Fill out the information requested and click Submit
How do I add new SKUs in bulk?
Log in to the DoorDash Merchant Portal
Navigate to Inventory Manager
Click on the Bulk Actions dropdown menu
Select Add New SKUs
Upload a .CSV file of the products you wish to add in the format listed below.
Once submitted, new SKUs will be added within 3 weeks, and you will be contacted when the process is complete.
Once items are added, you will be able to view them in your Inventory Manager in the Merchant Portal. From there, you can change the price and availability of items.
How many items can I add at once?
You can add up to 20 items per submission. If you wish to add more, submit your first 20 items, then repeat the process for the next 20.
New SKU information template
Follow this format when submitting new SKUs to be added to your store. or use this template:
Data | Required / Optional | Example |
Item Name | Required | California Pinot Grigio 750ml |
Brand Name | Required | California Winery |
UPC | Required | 1234567891011112 |
Item Size | Required | 750ml |
Item price | Required | $17.79 |
Contains Alcohol | Required | Yes / No |
L1 category (highest level of categorization) | Required | Wine |
L2 category (subcategory within L1) | Optional | White Wine |
Item Image URL / Link | Optional |
How can I update prices and availability?
To update the inventory (in stock/out of stock) and the price for items on your store page, follow these steps:
Note that changes to item name, UPC, category, or photos won't be processed.
Find items to edit
Use the search bar to search by item name, UPC, or SKU ID; or
Select category filters to narrow results
Edit price or availability
Select the item name to open the edit panel
Update one or both of the following:
Price: Enter the new price and select Save Changes
Availability:
Select Active to mark an item in stock
Select Inactive to mark an item out of stock
Select Save Changes
Changes may take up to two hours to appear on DoorDash.
Update items in bulk
Select Download in the Inventory Manager to export your inventory file
Only edit prices and availability and save the file
In Inventory Manager, click on Bulk Actions and select Update existing SKUs
Upload your saved .CSV file
Review the changes and select Submit Changes
Note: You can only edit the price and inventory on the downloaded file. Updating or adding new items to the sheet won't update your DoorDash store page.
Do updates apply to all my stores?
Updates apply only to the selected store. Each store must be updated separately.
Why is my bulk upload failing?
Check that:
The file is saved as a .CSV
Only the price and availability columns were edited
Prices don't include "$" and use decimals (for example, 9.99)
Availability values are only Active or Inactive
Can I add alcohol to the Inventory Manager?
Yes. But before you can add any alcohol items to the Inventory Manager, you need to provide a valid liquor license and complete the alcohol addendum:
Log in to the Merchant Portal
Scroll down the page, and click on “Review the required steps”
After you sign and fill out the required information, you can add items to the Inventory Manager.
What are the compliance and delivery requirements for alcohol items?
When selling alcohol items from your inventory, delivery follows DoorDash's alcohol compliance process:
Dasher pickup: Merchants must verify the Dasher is 21+ before handing off alcohol orders
Age verification at delivery: Dashers are prompted to check the customer's government-issued ID and confirm age and identity
Undeliverable orders: If a customer is underage, visibly intoxicated, unavailable, or unable to provide valid ID, the order will not be delivered
*Alcohol availability and delivery requirements vary by state and local regulations. Merchants must hold the appropriate liquor license that allows alcohol delivery in their location before adding alcohol items to their DoorDash inventory.
