Most restaurants are leaving orders on the table. This could be due to small issues with your menu like photos, item availability or pricing – all are easy to miss but easy to fix. Your DoorDash Assistant solves that. It helps you identify what’s impacting your store’s performance, then takes care of it for you, automatically, directly in your merchant Portal. You stay in control. It does the work. So you can focus on running your business.
What your Assistant does for you
Finds the issue: From a missing photo to an item that’s out of stock, your Assistant can help you spots it before it costs you more.
Makes the change for you: With your permission, your Assistant makes the change – whether that’s updating prices, correcting availability, or drafting a reply to a review, you’re not the one digging through menus and settings and making changes across the portal.
Works in one place: No switching tools, no support tickets. If you can do it in the Merchant Portal, your Assistant can help you do it – faster.
“Running a small business means wearing a lot of hats, and there's no time to download spreadsheets and hunt for patterns. What I love about DoorDash Assistant is that I can just ask questions naturally and get real, data-backed answers fast,”
How does your Assistant work
Your Assistant lives in your merchant portal. Ask questions like “update my menu prices,” “why are my cancellations up,” “add a new item”, and get an answer or an action back. Once you have the insights you need, your assistant takes action, or guides you through the relevant steps. Watch it in action:
You’re always in control. Nothing changes without your say-so, and you can make any update yourself at any time.
What your Assistant can help with
If you can do it in the Merchant Portal, your Assistant can too. A few of the things merchants reach for most:
Your menu
Updates prices, fixes availability or adds new items – you say or ask what needs changing and your Assistant makes it happen.
Your reviews
Drafts and sends replies to customer reviews, so no feedback sits unanswered.
Your performance
Surfaces your top sellers, flags what’s trending, and identifies what’s hurting your orders, with the fix ready to go.
Your team
Adds users and sets the right roles and permissions, without hunting through settings.
Your time
Handles routine updates, so you spend less time managing the store and more time running it.
The difference between knowing and doing
Other platforms can show you what’s wrong with your store – your Assistant takes care of it for you. And when it comes to your progress toward earning Most Loved, your DoorDash Assistant can help you get there. Merchant Status shows you exactly where your store stands and what’s affecting it; your Assistant turns that read into action and suggests/makes improvements that move you forward. Done consistently, that’s how more stores reach Most Loved.
Merchant Status shows you the problem. Your Assistant solves it. See the full Road to Most Loved guide
You stay in control
You decide: You keep full control over your store and every decision. Your Assistant acts on your behalf; it doesn’t take that away from you.
Nothing to learn: Your existing tools and workflows don’t change –You can still make any update manually.
Always optional: Your Assistant only acts when you say so. Step in to handle anything yourself, anytime.
